• We're open and trading as normal
  • FREE Mainland UK Delivery
  • 5-7 Day UK Delivery

FAQs

Do Garantia water butts have drain plugs? How do I drain the tank? How do I access the bottom bit of water

Garantia manufacture a large selection of both decorative and no decorative water butts. The decorative water buts are designed to sit directly onto the floor and have a tap located approx. 30cm off the ground. This allows water below this line to act as a weight to ensure the butt stays in place in adverse weather and also enables you to fit your watering can easily underneath. 

When it is required for the water but to be completely drained, there is a plug located at the bottom of the tank, which is very simple to remove and re-plug when done. 

With the non-decorative water butts the tap is located at the bottom. These are designed to be displayed on an elevated service (so that you can still fit your watering can underneath) and therefore, can be drained by simply leaving the tap to run. 

It is good practice to empty your water butt completely every now and then to allow you to scrub out the interior and remove the sludge, algae and grime that builds up on the sides and bottom of the container. It is common practice to empty your water butt as winter approaches to prevent the risk of ice forming, expanding, and then cracking or splitting the container. 

Keeping the water inside your water butt clean and fresh should be a priority. When rainwater is left standing for long periods of time it becomes stagnate. Stagnate water is unhealthy for plants as it has been allowed to grow bacteria and therefore attracts parasites that could be detrimental to your plants’ health, growth and development. 

As the water in your butt is intended to be recycled back onto your garden you want it to be fresh and therefore should empty and clean you water butt regularly.

Why is the tap not at the bottom?

Garantia manufacture a large selection of both decorative and no decorative water butts. The decorative water buts are designed to sit directly onto the floor and have a tap located approx. 30cm off the ground. This allows water below this line to act as a weight to ensure the butt stays in place in adverse weather and also enables you to fit your watering can easily underneath. 

With the non-decorative water butts the tap is located at the bottom. These are designed to be displayed on an elevated service which can be bought separately from Garantia UK.

What happens if it freezes? Do I need to do anything for winter? Do I need to empty it for winter?

It is common practice to neglect the care of a water butt during the wetter, colder months, as our need for it declines. However, winter is as important as any when it comes to maintaining and caring for your water butt so that you can use it all year round. 

It is common practice to empty your water butt as winter approaches to prevent the risk of ice forming, expanding, and then cracking or splitting the container. 

If you would prefer to avoid draining your water butt, another option is to insulate it to stop ice forming. Home remedies, such as bubble wrap can be very useful, or you can use gardening protection fleece. Insultation will aid in guarding you water butt from the harsh weather and prevent freezing.

Another way to keep your water temperature higher is to elevate your water butt from the ground. This can be done by placing your water butt on a stand (available online) but do make sure it is empty when you move it as tanks can be heavy when filled with water

How do I connect it? What downpipe connection do I need? Do I need additional parts?

When your water butt arrives with you, it will come with a complete installation kit and installation instructions. The type of connection that you need differs depending on the size and shape of your down pipe. However, they all follow a similar installation principle and its very simple.

To connect your water butt to the down pipe, follow these simple steps:

Drill into the downpipe pipe or cut a section of the pipe out. 
Introduce the capturing system into the down pipe to channel the rainwater through a smaller pipe. 
Then connect the small pipe to the hole that is drilled on the top of a water butt.
To watch a video of how to install, click HERE

Worried about filtration and overflow? Don’t be, the system is provided with a filtration and an overflow system as well.

Does it need additional filtration?

The water collected in your water butt should only be used for gardening purposes and therefore doesn’t need extensive filtration. The systems that we provide are already equipped with a filtration device that provides all of the filtration that you need. 

When used for gardening, rainwater is generally better for your plants than the stuff we get out of the tap, as it contains all the nutrients that they need with none of the added chlorine. If you filter the water too much, you will filter out the nutrients and therefore the water will be less beneficial. Although plants can tolerate tap water, it isn’t as good for them.

However, that being said, stagnant water can be detrimental to your plants, so do make sure you empty your water butt throughout the year and freshen it up.

Does it attach to the wall?

Garantia manufacture a large selection of both decorative and non-decorative water butts, most of which don’t need to be fixed the wall as they are weighted down. The decorative water buts are designed to sit directly onto the floor and have a tap located approx. 30cm off the ground. This allows water below this line to act as a weight to ensure the butt stays in place in adverse weather and also enables you to fit your watering can easily underneath. 

The water-butts that, due to their particular shape, are prone to falling down, are usually equipped with wall-mounting brackets to add stability. The instructions of how to do this are included and very easy to follow.

How does the water stay clean with plants on the top?

The plants that are mounted on top of the decorative water butts sit within a planter cup that is lined with a layer of geotextile. This geotextile separates the plants from the rest of the water butt, so they are not in direct contact. 

The geotextile fleece acts as a filter. The rainwater that passes through the planter cup, picks up additional nutrients from the plants and is then filtered to remove anything that is unwanted. Therefore, as well as making your water butt a feature of the garden, the planter cup also adds nutrients to your water.

Can I get a replacement plant tray for the water butt?

Of course! Keeping your plant tray in good nick is essential to ensuring that it filters the water that is entering your water butt effectively!

Replacement plant trays are available to purchase from our stockists and from our website! However, please remember that we have a 5-year warranty LL on AGarantia products, so if you are replacing the plant tray due to a manufacturing fault, please get in touch with our team!

How do I stop it falling over when empty?

Garantia manufacture a large selection of both decorative and non-decorative water butts, most of which don’t need to be fixed the wall as they are weighted down. The decorative water buts are designed to sit directly onto the floor and have a tap located approx. 30cm off the ground. This allows water below this line to act as a weight to ensure the butt stays in place in adverse weather and also enables you to fit your watering can easily underneath. 

If you empty your water butt completely, you may want to put some fresh water into the bottom of the water butt to act as a weight.

The water-butts that, due to their particular shape, are prone to falling down, are usually equipped with wall-mounting brackets to add stability. The instructions of how to do this are included and very easy to follow.

Do we do a lockable lid? How do I stop the lid blowing away?

When your water butt arrives, it will come with a lid that is designed to fit you water butt perfectly meaning it is less likely to blow away. All of our water butts that have lids at the top, instead of a planter cup, have a locking system built in. However, if you require additional protection because you live in a particularly windy area or have curious children that you want to explore you water butt then we have our Rainwater Butt Childproof Locks/Wind Protection.

These locks need to be drilled into the top of your composter and work as they have a male and female component that slot into each other and lock your lid into place.
This solution is an additional item that needs to be ordered separately, but we can do this for you no problem, just contact our team!

How do the downpipe filters work?

A downpipe filter provides the perfect connection for your water butt as it filters the water and prevents it from overflowing when the tank is full. Follow this link to see exactly how it works https://youtu.be/JaxkXsAtKnQ

Graff manufacture rain collectors and downpipe filters to suit a wide range of requirements:
– The Speedy rain collector connects your water butt to the downpipe in just 5 minutes.
– The Pro downpipe filter can be used for roof areas of up to 200 square metres.
– The internal filter of the GARANTIA® downpipe filters and rain collectors deliver outstanding water quality and feature an automatic overflow inhibit.

Can I get a replacement tap?

It isn’t a frequent occurrence that you should need to replace your tap however, if you wish to then this is definitely possible! Garantia offer a large range of taps that are all of a high-quality and allow for easy water extraction from our decorative water butts. When purchasing your water butt, you need to select which tap you wish to be sent with the butt. All of these taps are also available to purchase individually from our website.

https://www.garantiauk.co.uk/product-category/accessories/

However, remember that ALL Garantia products have a 5-year warranty so if there is a manufacturing fault then please contact us.

How do I stop it overflowing?

You don’t need to worry, all Garantia downpipe filters are manufactured with a bult in system to stop this from happening and how this works is very simple!

The filter that connects the downpipe to your water butt is fitted level with the top of where you would like to water to fill too. Once the water inside the butt reaches this level, the water collection system installed into the downpipe stops re-directing the water into the water butt and continues it down the down pipe and into the gully.

This is all shown in this video: https://youtu.be/JaxkXsAtKnQ

Will the colour fade?

All of our decorative water butts are made from recycled plastic which can fade when exposed to sunlight. We manufacture our water butts with a protective layer that keeps it from being damaged by the elements, sunlight included. However, over time, these layers can fade, resulting in them losing their colour and original smoothness.

To avoid this from happening, we suggest choosing a shaded area for your water butt. This will also ensure yoru water stays fresher, as heat creates a breeding ground for bacteria and algae.

Can I put a pump in it?

Of course!

By fitting a garden pump to your water butt you can water your whole garden with ease via a garden hose. This eradicates having to bend down, fill heavy watering cans and carrying it all over you garden, you can then move water around your garden with ease.

You can fit a pump to any water butt that is fitted with a lid on top, as a pump can be submerged into the tank.

Can I join multiple tanks together?

YES!

To increase your garden’s water storage capacity while retaining the ease and flexibility of using a relatively small and lightweight storage vessel, multiple water butts can be connected together in a chain.

Garantia water butts are designed to be easily joined together if there is a need for it. The connection is done with the help of a connection kit that contains a small hose, a drill bit and all the fittings that you will need to connect the water butts together.

Can I connect a hose to the tap/tank?

YES!

Most of our water butts are equipped with a tap that can support different hose couplings for you to directly connect a hose pipe. Additionally, it is possible to connect a hose directly to the tank, by removing the tap and using a proper fitting. 

If you require additional water pressure you can fit a pump to your water butt. By fitting a garden pump to your water butt you can water your whole garden with ease via a garden hose. This eradicates having to bend down, fill heavy watering cans and carrying it all over you garden, you can then move water around your garden with ease.

You can fit a pump to any water butt that is fitted with a lid on top, as a pump can be submerged into the tank.

What will come with my water butt when it arrives?

As a general rule all downpipe connections, stands and most taps are sold separately so you can specify exactly what it is that you desire. When you order your water butt, you will be asked to stipulate which tap you want, and if you require a down pipe filter, which one you want. Some of the Garantia basic line water butts come equipped with a tap ready fitted!

How do I prevent rodents accessing my compost bin?

In order to prevent rodents from entering your compost bin you will need to equip your composter with a soil-fence (sold separately). The soil fence in placed at the bottom of your compost bin and provides a flat, secure base for the compost bin. It is easy to fit and put together and the small holes restrict rodents from getting in but still allow small insects through as bugs and invertebrates can be beneficial to the composting process. For example, ants nests can be beneficial in a compost heap as they increase the biodiversity by bringing insects and fungi into their nests and their tunnels can assist airflow.

As well as this you can place a layer of dry leaves or soil at the bottom of your composter to conceal the smell of decaying food.

What can I or can’t I put in the bin?

Include
* Leaves
* Grass clippings
* Brush trimmings
* Manure from herbivores
* Any non-animal food scraps: fruits, vegetables, peelings, bread, cereal, coffee grounds and filters, tea leaves and tea bags
* Old wine
*Pet bedding from herbivores i.e. rabbits, hamsters, etc.
* Dry cat or dog food
* Dust from sweeping and vacuuming
* Tumble dryer lint
* Old herbs and spices

Additional items (that need prep)
All of these items can be added to compost but may take a season or two to change so be prepared! These are better to add to one of our composters with Thermolen technology. 
* Shredded newspaper, receipts, paper bags, etc (any non-glossy paper)
* Tissues, paper towelling, and cotton balls — unless soaked with something that doesn’t belong in your bin! 
* Cardboard, egg cartons, toilet rolls
* Used clothes, towels, and sheets made from natural fabrics — cotton, linen, silk, wool, bamboo
* Old string & twine made of natural fabrics
* Pine needles
* Pinecones
* Saw dust
* Wood chips
* Twigs
* Old, dry pasta
* Nut shells
* Corn cobs
* Pits from mangos, avocados, peaches, plums, etc.

Avoid
* Raspberry & blackberry brambles
* Long twigs or big branches

NOT TO GO IN
* Pet droppings from carnivores 
* ANY Animal products i.e. meat, bones, butter, milk, fish skins

What’s Thermolen? Why should I buy the more expensive one? What’s the difference?

Thermolen is a Garantia high quality plastic that keeps the heat and moisture of the compost inside the bin. By heating the compost, the bin is able to produce a greater volume of compost that contains fewer weed seeds and higher levels of substances that promote plant growth. By heating the compost, you also speed up the composting process. 

Thermolen technology works as the plastic is filled with thousands of small air bubbles which increase its insulating qualities.

How do I get compost out?


You will know your compost is ready to extract when it looks dark and crumble and has a pleasant, earthy odour. It should no longer smell like ammonia. As well as this, the original organic materials should no longer be recognisable. You can check your compost by looking through the easy access door situated at the bottom of the composter. These can be found on ALL Garantia composters. When the soil is ready, and you wish to extract it, you can also do this through the door using a scoop or your hands!

Do I need a soil fence?

A soil fence is not a necessity, but we highly recommend using one. 

The soil fence prevents rodents and small animals to climb up into your composter. In order to prevent rodents from entering your compost bin you will need to equip your composter with a soil-fence (sold separately). You can use alternative methods, but a soil fence is the best way to ensure your compost is safe. The soil fence in placed at the bottom of your compost bin and provides a flat, secure base for the compost bin. It is easy to fit and put together and the small holes restrict rodents from getting in but still allow small insects through as bugs and invertebrates can be beneficial to the composting process. For example, ants’ nests can be beneficial in a compost heap as they increase the biodiversity by bringing insects and fungi into their nests and their tunnels can assist airflow.

Which composter and soil fence are right for me?

Choosing the correct size bin can be a minefield. In simple terms, the size of your compost bin is decided by the amount of vegetable material you intend to compost. A larger family will need a larger bin and a smaller family will need a smaller bin. For a family of four, we would recommend a 600L bin. Three out of our four best-selling compost bins are 600L bins. 

Once you have identified which composter you would like, you can identify the size of the soil fence needed and choice an appropriate pair. 

Can I get a replacement compost bin lid?

Yes! However, if you require a replacement lid then please email our customer service department.  These are not sold separately on our website, so we would need to process an in-house order. But this is no trouble at all so give us a call or drop us an email!

What size compost bins do you sell?

Garantia produce 280, 300, 400, 450, 600, 900 and 1000 litres composters so we have ones to suit every family, scenario and garden size!

Shop the range HERE

How is the composter packaged and how will it arrive at my house?

There are two different ways your composter can arrive, either flat packed or ready to go.

Garantia composters that are smaller than 300L will be delivered ready to go, so you can put them straight into your garden and use them right away!  

However, anything bigger than 300L are flat-packed and shipped in a box. Don’t worry, they do come with a full set of simple instructions and fit together very easily without using tools. If you have any problems assembling your composter, contact the team and we will be happy to help!

Do the pegs and end plates come with the tunnels/cloche? Do I need to buy them separately?

Unfortunately, not, you do need to buy them separately so that you can ensure that you have the correct amount that you need. 

Garantia forcing cloches and sunny growing tunnels act as mini portable green houses for your garden. They create warm environments for your plants and protect them from rodents and pests. They are used to cover individual plants in decorative gardens or to protect rows of short growing plants such as cut flowers, strawberries and vegetables. In late winter and early spring seedbeds and seedlings can be covered to ensure they start to grow and at the other end of the season cloches and sunny tunnels can be used to promote ripening ready for harvest. In the UK, cucumbers and dwarf French beans in known to grow very well under cloches!

However, something to consider is that dissimilar to well-built greenhouses, cloches can easily blow away or be lifted by animals, if not well attached to the earth. This is why we recommend also purchasing our pegs. Our pegs secure your cloche to the soil and come in packs of 10! You can buy them HERE 

As well as pegs, the tunnels are complemented by the end caps. These seal off the end of your tunnel to ensure it is fully enclosed and your plants are safe! 

Our products are also available at...

We're so happy you're here!

Enjoy 10% off
Your next purchase when you sign up today.

Please provide your email address below:

  • This field is for validation purposes and should be left unchanged.